Terms & Conditions
Terms of Reference
This website is operated by Anavo Care Ltd.
Please read this notice carefully as it explains how Anavo Care Ltd uses the personal information that you provide to us during any method of contact (for example, by email, phone, online forms and by using any of our services)
If you have any questions about this, please contact our Data Protection Officer (J.Jackson) Julie.Jackson@Anavogroup.com
Cookie Policy
What are cookies?
When you visit Anavo Group’s website, we use cookies to make that experience simple, personalised and meaningful. We also use cookies for statistical purposes to analyse how our website is being used by visitors.
Cookies are small data files that are saved onto the device or browser to store on your device to remember information about you. They are created as soon as you load the website unless you have disabled cookies.
A number of cookies Anavo Group uses last only for the duration of your web session and expire when you close your browser. Other cookies are used to remember you when you return to the website and will last for longer.
How does Anavo Group use cookies?
Some cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting. These third party cookies enable certain website functionality or provide us with aggregate website usage information.
Your browser’s preferences can permit a website to send its own cookie to your browser.
Many websites do this automatically whenever a user visits their website in order to report on website traffic. Your browser will prevent a website accessing the cookies sent to you by other websites.
Anavo uses cookies to:
- recognise when a visitor to the Anavo Group’s website has visited before; this means we can identify the number of unique visitors we receive to the website and allows us monitor the traffic to the website to make sure we have enough capacity to ensure the website works efficiently for the number of users that we get;
- store the user’s details (locally on their browser) in completing a form on the website so that the form contains the user’s details (using the same browser); and
- collect statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors.
- The following table provides detail of the necessary cookies we use, each of their purposes, their type, who provides them and how long we hold the data for.
What types of cookies do we use?
We may use the following types of cookies:
Strictly Necessary Cookies
These are cookies that are required for the operation of our website. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
Analytical or Performance Cookies
These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
Functional Cookies
These are used to recognise you when you return to our website.
Targeting Cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
Third Party cookies
To enrich our website content, sometimes we may embed video content from other social media websites such as YouTube or Vimeo. As a result, when you visit a page with content embedded, you may be presented with cookies from these websites. Anavo Group has no control or liability over these cookies set, so you should check the relevant third party’s cookie policy for more information.
We also provide links to other sites or content. These include Facebook, Twitter and LinkedIn. Please note these sites may set a cookie should you share them and Anavo Group has no control or liability over these cookies, so you should check the relevant third party’s cookie policy for more information.